Customer Profiles & Smart Segmentation
- View shopping history, preferences and reward balances.
- Segment customers by behaviour, location or loyalty tier.
- Personalise offers, promotions and communications.
Broadcast Messaging
- Instantly broadcast promotions, product launches or announcements.
- Send messages to subscribed shoppers or store staff.
- Automate broadcasts based on stock changes, seasonal trends or shopper activity.
Shopper Subscriptions
- Shoppers can subscribe to individual stores or brands.
- Receive real-time updates on deals, restocks or new arrivals.
- Build ongoing engagement that leads to repeat visits.
Internal Communication with Staff
- Share shift updates, internal announcements or urgent notices.
- Ensure everyone is aligned, whether on the shop floor or at HQ.
- Maintain secure, role-based access to messaging features.
Engagement That Converts
- Drive loyalty through personalised experiences.
- Track open rates, redemption stats and engagement performance.
- Use analytics and AI to discover which messages drive results.
Why EzyCarto CRM Stands Out
- Fully integrated with loyalty, checkout and inventory — no separate CRM setup or subscription needed.
- Works in real time, synced across shopper and staff actions.
- Enhanced by AI analytics for smarter targeting and insights.
Ready to elevate your customer engagement?
Experience how a unified CRM can turn interactions into lasting loyalty. Email demo@ezycarto.co to book a demo.